INQUIRY INFORMATION

Your inquiry details.

Information for users of the Dio Bio product inquiry form.

What the form collects

The form collects your name, destination, WhatsApp number, optional email, project type and product request, plus any company details, requirements or reference file you choose to provide.

How it is used

Submitted information is saved on the website server for our team to review and respond to your sourcing or product-development request. Files and inquiry records are stored outside the public website directory. Access through the site administration requires an authorized account.

Spam prevention

A hashed request address and submission identifier are used to limit repeated submissions. These controls do not create a public customer profile.

Contact and deletion requests

To ask about your submitted information, request a correction or request deletion, email [email protected] and include your inquiry reference number if available. Do not upload passports, payment details, passwords or information unrelated to the product inquiry.

Other contact methods

Email and WhatsApp links open the services you choose to use. Their own privacy settings and policies apply to those services.

Aggregate website usage

We count page views, contact-link clicks and inquiry steps, including submission attempts, validation-error categories and saved confirmations. The counter does not send contact values, form text, attachments, raw URL query strings or visitor identifiers. It uses no tracking cookies. Recognized campaign source and medium values are reduced to fixed categories; these categories can be held in session storage for the current browser tab.

The counter respects browser Do Not Track and Global Privacy Control signals. Temporary salted address hashes limit repeated requests and expire after the day changes. Daily aggregate counts contain no IP addresses. Email or WhatsApp clicks are not proof that a message or inquiry was sent.